1

Never fixed original reason for taking truck here, brakes... 2 appointments and $2600 later including 1 part they noticed could be bad thru computer but no mention of that or fixed prior to it breaking on me on the interstate. Talked down to rudely by owner. Always a week out to get my truck in yet others they'll tell same day service.

5

Great service amazing customer care best place in Cedar Rapids

5

I, too thought I had tranny issues... the guys diagnosed some bad plugs. At 212,000 miles I'm not looking to keep her like new but Bob worked fast, kept me informed all day and they gave the 'ol girl a tune up. Runs like new again. Honest and reliable... thanks Bob, Al and the guys!!!

5

I thought I had a transmission problem and took it to Johns. It ended up being a bad plug on the #4 cylinder. The problem was diagnosed very quickly and I ended up getting a complete tune up and my F150 runs great! I took it in @8:00 and had it back by 1:00 pm. Al the service manager knows what he's doing and I appreciate the great service. '

5

Was in CR working today and stopped for gas. Truck wouldn't start. Did a Google search and John's came up. Called them and 20 minutes later the two truck was there and soon after I had a new starter and on my way again. They didn’t know me from Adam and to give my that kind of service was unbelievable. Great job guys!

1

We haven't been there in a while as we have found other places in town that are more reasonably priced with better quality service. However, the other day an ad showed up in the mail that was designed to look like an income tax check. Nothing on the envelope indicates that it comes from John's Auto. Instead there are threats of imprisonment and fines if the mail is tampered with. Imagine the disappointment when I found this to be just a coupon for services at John's Auto Service. Deceptive, desperate and tacky.

5

Great people, great service and they have Al!

5

I've found cheaper places around town, but no shop that can beat the quality of work I've experienced time after time over the last several years when John's works on my trucks. If price is the only factor you care about, you're going to miss the VALUE these guys offer. I'll be a customer again.

1

This place is a scam. Took my truck in to get the water pump replaced. I had already removed EVERYTHING besides one stripped bolt. They had the truck 3 days just to tell me I broke off multiple bolts off in my block and it was going to cost over $2000 to fix. I know for a FACT NOT ONE BOLT BROKE. Told me had to drop whole engine out etc. BULLSHIT. Every time I've taken something here they charge more and something else ends up needing fixed. DON'T BRING YOUR CAR HERE.

5

Very reasonable service, great service, honest people and they do a great job very fast!

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